Everything You Need to Know About Tires at East Coast Honda
When you purchase 4 new tires from East Coast Honda, you can take on any terrain in confidence and put your tires to the test knowing our FREE 24-month Tire Hazard Protection Program has your back! No matter where you decide to travel, you can always expect the best from East Coast Honda.
You experience road hazard damage when your tires malfunction from damage brought on by various hazardous objects on maintained roads, such as glass, potholes, and nails. Most warranties do not cover this type of damage, which is why our Protection Program remains one of the finest coverage plans around.
Following conditions outlined in the Protection Certificate, our Tire Hazard Protection Program reimburses all tire replacements or repairs in full. We also offer Free Roadside Assistance which includes services such as tire changing, jumping, lockout assistance, towing, and more. Contact our Honda dealership in Myrtle Beach, South Carolina to learn more!
What is the Tire Hazard Program?
- The Tire Road Hazard Program provides You with a limited warranty for the repair or replacement of any Covered Tire which during the Coverage Period, becomes Unserviceable because of damage caused by impact with a Road Hazard. Cosmetic Damage is specifically excluded. This limited warranty applies only to losses that occur in the fifty (50) United States.
- In order for You to be eligible for Program Benefits, You must be the original purchaser of the Covered Tire, and the Covered Tire must have been on the Covered Vehicle at the time it was damaged. To qualify for Program Benefits, You must comply with all rules of the Program as described herein; additionally, certain rules may apply specifically to Your state, and You can find these at www.nsdmc.com/rhp.
- Program Benefits will be paid directly to the Participating Dealer by the Program Administrator for all valid claims. You are not entitled to receive any cash payment under this Program.
Where can I purchase an original tire?
You must purchase an Original Tire from a Participating Dealer in order to be eligible for Program Benefits. You can obtain a current list of the Participating Dealers by visiting www.nsdmc.com/rhp or calling 866-588-0743. Participating Dealers may change from time to time, so please be sure to visit the website or call the number listed herein to obtain the most current information.
Where can I obtain service for my covered tire?
To receive Program Benefits, You must bring the Covered Vehicle and Covered Tire(s) to any Participating Dealer enrolled in the Road Hazard Program that sells the same type of Covered Tire. You can obtain a current list of the Participating Dealers by visiting www.nsdmc.com/rhp or calling 866-588-0743.
How Long are my tires covered under the program?
You will be entitled to Program Benefits for the Coverage Period defined above.
What if I need assistance with a tire change, tow, battery jump or lockout?
In the event Your Covered Vehicle has a flat Covered Tire in the United States, Nation Motor Club, LLC will send a service provider to change Your flat tire with Your good, inflated spare. In the absence of a good spare, Your Covered Vehicle will be towed to the nearest Participating Dealer up to a maximum of fifteen (15) miles.
Please Note: if there is no Participating Dealer within fifteen (15) miles, or if You choose to have the Covered Vehicle towed to a Participating Dealer that is more than fifteen (15) miles away, You must pay the excess mileage charges at the time service is rendered. To access this tire change and towing benefit, dial toll-free 877-298-4446. Additionally, battery-jumping and lock-out services are provided for Your Covered Vehicle. However, the roadside assistance described in this paragraph shall not be provided more than once in each 72-hour period.
How do I file a claim to receive benefits under the program?
- To receive Program Benefits, You must bring the Covered Vehicle and Covered Tire(s) to any Participating Dealer. You must also bring Your original invoice for the purchase of the Original Tires. All documentation, including the damaged tire must be inspected by the Participating Dealer.
- For tire repairs, the Participating Dealer may repair Your Covered Tire(s) if appropriate. Upon repairing Your Covered Tire(s), the Participating Dealer may then submit to the Program Administrator, online at www.nsdmc.com/rhp, a claim for the Tire Repair Benefit. The Participating Dealer is not obligated to obtain prior authorization from the Program Administrator prior to repairing a Covered Tire.
- For a replacement of Your Covered Tire(s), upon completion of the replacement You must sign the replacement invoice and allow the Participating Dealer to make a copy of both the Original Tire purchase invoice and the replacement invoice for submission to the Program Administrator. You must also complete and sign a claim form if requested to do so by the Program Administrator, and provide them with any other documentation that they may reasonably request including, but not limited to, digital photographs.
- The Participating Dealer must obtain authorization from the Program Administrator prior to any tire replacement if the damage occurs during normal business hours.
- If a Covered Tire needs to be replaced outside of the Program Administrator’s normal business hours (Monday through Friday from 9 a.m. – 8 p.m. Eastern time), the Participating Dealer must submit the claim electronically through our claims portal. This portal is located at www.nsdmc.com/rhp. Alternatively, You may proceed with the tire replacement without the prior authorization from the Program Administrator, but You are then solely responsible for all amounts owed to the Participating Dealer should the Program Administrator subsequently deny the claim. In such cases, the claim must be reported to the Program Administrator the next business day, and the Participating Dealer must retain the damaged tire for our inspection. NOTE: THERE IS NO GUARANTEE THAT THE CLAIM WILL BE ACCEPTED FOR ANY TIRE REPLACED AFTER HOURS WITHOUT OUR AUTHORIZATION.
What if I already have other coverage for my tires?
- Tire replacement Program Benefits are secondary to any Primary Coverage. When a Covered Tire is damaged by a Road Hazard and another company provides any benefits for tire replacement, the tire replacement Program Benefits will be reduced by the amount of the Primary Coverage benefit.
- If any other motor club contract and/or vehicle service contract exists but the terms of that contract(s) clearly states that it is secondary, the Program Administrator will pay 50% of the eligible reimbursement amount described in the Tire Replacement Benefit section of this Program.
- The Tire Repair Benefit is primary, not secondary.
Can I transfer my benefits to another person or another vehicle?
No. You may not transfer the benefits of the Program to any other tire(s), vehicle(s) or to any subsequent owner of the Covered Vehicle or Covered Tire(s). Any transfer of the Covered Tire(s) or the Covered Vehicle will automatically terminate the Coverage Period.
